Monitoring is very essential for modern applications, modern applications are highly distributed in nature and have different dependencies like database, service, caching and many more. It’s more of a like service mesh, tracing and monitoring these services are very essential to adhere to SLA (Service Level Agreement). SLA is an agreement between client and server, It accounts for reliability, responsiveness and other service-level metrics.
We always tend not to violate any SLAs, violating any part of the SLA can have many consequences. If a service fails to meet the terms defined in an SLA, it risks brand reputation damage and revenue losses. Worst of all, a company may lose a customer to a competitor due to its inability to meet a customer’s service-level requirements.